Refund and Returns Policy
We strive to offer you the best snacking experience. However, due to the perishable nature of our products, our refund and cancellation terms are as follows:
Order Cancellation:
- Orders can only be cancelled within 1 hour of placing them.
- After processing or dispatch, cancellation is not allowed.
Refunds & Returns:
- Refunds are only applicable in the following cases:
- Damaged or broken packaging at delivery
- Wrong item delivered
- To claim refund, mail us with unboxing video & image at Pahal@mithilamunchies.com within 24 hours of delivery.
Refund Processing:
- Once approved, refunds will be processed to the original payment method within 5-7 working days.