We strive to offer you the best snacking experience. However, due to the perishable nature of our products, our refund and cancellation terms are as follows:

Order Cancellation:

  • Orders can only be cancelled within 1 hour of placing them.
  • After processing or dispatch, cancellation is not allowed.

Refunds & Returns:

  • Refunds are only applicable in the following cases:
    • Damaged or broken packaging at delivery
    • Wrong item delivered
  • To claim refund, mail us with unboxing video & image at Pahal@mithilamunchies.com within 24 hours of delivery.

Refund Processing:

  • Once approved, refunds will be processed to the original payment method within 5-7 working days.